What areas do you cover ?
For our domestic window cleaning services we cover the following areas:
Dersingham, Ingoldisthorpe, Heacham, Snettisham, Kings Lynn, South Lynn, Castle Rising, Fakenham, Downham Market, Hunstanton, Old Hunstanton, Snettisham, Dersingham, Burnham Market, Sandringham, West Newton, Grimston, Gayton. And most other areas in between.
For commercial work, we can cover the whole of Norfolk, depending on the job in hand.
What services do you offer ?
The services we can provide include, window cleaning (inside & outside if required), gutter clearing and cleaning (plus minor repairs), conservatory cleaning, solar panel cleaning, driveway and patio cleaning, end of tenancy cleans, carpet cleaning.
Can I re-schedule my window clean ?
Yes, but please give us 24 hours notice if possible so we can arrange a more convenient time for yourselves.
Do you provide a reminder service so I can remember when you are next due to clean our windows ?
Yes, we leave a payment slip with you when we have cleaned your windows, this will provide you with the next time we are due so you can make a note of this for yourselves on your calendar or diary. We then have a reminder service where we will contact you the day before we are due to clean your windows, either by text or phone to let you know we are due that next day. We can also provide you with an AM/PM time slot so you aren't waiting around.
What if im not in that day ?
Not a problem for us, as long as we have access to the area that needs cleaning and any gates etc. have been left open for us. Then we will clean the area requested as normal, you can then pay us at a later date by one of the methods mentioned below.
Are you insured ?
We hope we never have to use our insurance, however, we do have public liability insurance for an amount of up to 1 million should the worst happen.
How do I pay ?
You can pay us by cash, cheque, direct debit or bank transfer. Simply let us know what your preferred method of payment is and we will arrange it for you.
Can you provide references from existing customers ?
Yes, we have many customers who would give us the thumbs up for our services. With our 100% satisfaction guarantee policy you can't really go wrong, as if you aren't happy with the work we have done for you, we will return to put it right "guaranteed".
Can you do one off cleans ?
Yes, we try to fit in with whatever you the customer requires at the end of the day. If that means you may only require our services on an ad-hoc basis as and when required then that's fine with us. We can do a whole house valet if you like, which can include some or all of the services that we provide, just let us know what you want and we will do our best to get it done for you at a reasonable price.
Do you clean the inside windows ?
Yes, we often clean the inside windows for many of our customers. Generally the inside windows don't need cleaning as often as the outside and so we clean them as and when required. Many of our customers like the inside windows of their conservatories cleaned from time to time as this gives an overall better finish, especially when the sun shines on them.
How often do you call round if we want a regular window cleaner ?
We normally clean our customers windows 4,6 or 8 weekly, however, as mentioned above we are happy to fit in with your requirements and can do one off cleans if required.
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